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Voice AIText AI

AI Employees That Talk, Think & Act.

AI Employee That Never Stops Working.

Meet Ziel, Swift AI’s AI Employee. Ziel picks up every call and replies to every message in seconds, 24/7, understands what the customer needs, qualifies the lead and books it straight into your team’s calendar.

30-minute live walkthrough on your own use case. No credit card.

Ziel, the AI Behind Every Conversation.

Live conversationsAfter hours
  • 12:18 AM · AdvisorKenji T.Cover for 40 staffQualifying…
  • 12:10 AM · CounselorAisha R.Part-time MBA?Counseling · Mon
  • 12:03 AM · SalesRahul M.SUV test driveTest drive · Sat
  • 11:52 PM · AppointmentsOmar K.Dermatologist this weekBooked · Thu 5:30
  • 11:47 PM · SalesPriya S.3BHK, Downtown, ~$200KSite visit · Sat

Sample conversations, after office hours

Voice AI answers your calls, Text AI answers your chats. One memory behind both.
Voice + Text
Every call and message answered, nights and weekends included
24/7
Languages, including English, Hindi and Gujarati, switching mid-conversation
20+
Channels: WhatsApp, Instagram, web chat, Messenger, email, LinkedIn, voice
7+
Specialized AI Employee roles working as one team
9+
Industries with ready-made conversation journeys
10+

Works with the channels, CRM and calendar you already use

  • WhatsApp
  • Instagram
  • Messenger
  • LinkedIn
  • Gmail
  • Website chat
  • Voice
  • Zoho CRM
  • Google Calendar
  • Calendly
  • Google Ads
  • Meta Ads

You’re not losing customers. You’re losing conversations.

The question, the inquiry, the “is this available?”, the “can I book for Saturday?” It’s already happening, right now, across WhatsApp, Instagram, your website and your phone line. The problem isn’t demand. It’s what happens the second after someone reaches out.

  1. 10:47 PM

    The late-night inquiry

    A customer messages. Your team is offline. By morning, they have already messaged a competitor.

  2. 2:15 PM

    The missed call

    Someone calls while your only salesperson is on another line. They don’t call back.

  3. Day 3

    The ad lead that goes cold

    Your marketing spend generates the lead. Someone replies once. The follow-up never happens.

  4. 0:38

    The visitor who leaves

    They came to your website with a question. Nobody answered it. They’re gone.

  5. The problem was never getting conversations. It’s everything that happens after.

One platform. A full team of AI Employees.

9+ specialized roles, each best at one job in the customer journey. Give them your knowledge, your rules and a destination. They handle the rest, together.

Meet Ziel, Swift AI’s AI Employee. Every role on this page — Sales, Reception, Support and the rest — is Ziel, configured for that job. One AI, every task.

Best for: First-contact lead qualification

Swift AI Sales

Ziel as Sales

Engages prospects, uncovers intent, budget and timeline, and scores each lead Hot, Warm or Cold.

What’s the price for the 2BHK?
Swift AIStarting at $184,000. Is this for you to live in, or as an investment? And when are you hoping to move?
Scored HOT · handed to Arjun

From conversation to business outcome in five steps.

  1. 01

    Feed it your business

    Upload PDFs, brochures, pricing sheets, policies, FAQs and website content. Swift AI learns your business the way a new hire would, except it never forgets a word.

  2. 02

    Define the role

    Choose the persona: Sales Executive, Receptionist, Counselor, Support or Appointment Manager. Set the tone from professional to luxury to casual.

  3. 03

    Set the rules

    Negotiation limits, what it can and can’t say, when to escalate, what needs human approval. You set the boundaries; Swift AI works inside them.

  4. 04

    Connect channels and systems

    WhatsApp, Instagram, website, Messenger, email, LinkedIn and voice. Plus your CRM, calendar and internal tools.

  5. 05

    Give it a destination

    A booked appointment. A test drive. A site visit. A qualified handover. Swift AI works every conversation toward that one outcome, and reports back.

This is the loop Ziel runs on every conversation.

Every conversation Ziel handles moves through: Talk, Understand, Qualify, Negotiate, Act, Route, Follow up, Report.

Every text. Every call. One AI employee behind both.

Watch Swift AI handle the same kind of customer on text and on a live call, industry by industry. Swift AI speaks multiple languages; turn the sound on to hear the Voice AI.

Skyline Realty

Ziel · Sales · WhatsApp

Text AI
Today · 11:47 PM
Hi, I saw your ad for the Downtown apartments. Still available?
Swift AIYes, they are! Are you looking for 2 or 3 bedrooms, and what budget do you have in mind?
3 bedrooms, around $200K.
Swift AITwo ready-to-move units match. I can show you both this Saturday, 11:00 or 3:00?
11 works.
Swift AIBooked. Daniel from our team will meet you at the site. I’ve sent the location pin.
Qualified HOT · site visit booked Sat 11:00

Incoming call · Michael

Ziel · Voice AI · Skyline Realty

Caller
Ziel
  1. CallerHi, I'm calling about the three bedroom apartment downtown. Is it still available?
  2. Swift AIHi, thanks for calling Skyline Realty. Yes, it is. Is this for your family, or as an investment?
  3. CallerFor my family. We'd like to move in before the new school year.
  4. Swift AIThen the ready to move unit on Fifth Avenue is a great fit. Could you visit on Saturday morning?
  5. CallerSaturday at eleven works.
  6. Swift AIPerfect, you're booked for Saturday at eleven. I'll text you the details now.
Call transcriptSite visit booked · Sat 11:00 AM

Sample real estate conversations · AI-generated voices

Text AI

Engages, qualifies and books across WhatsApp, Instagram, website chat, Messenger, email and LinkedIn, using your own documents and pricing as its knowledge, and your rules as its guardrails.

  • Engage instantly. No inquiry waits, day or night.
  • Understand requirements. Budget, location, timeline, preferences, objections.
  • Qualify automatically. Hot, Warm or Cold, scored on your business rules.
  • Negotiate within limits. Approved discounts and terms only, never off-script.
  • Share the right material. Brochures, pricing and links, on request.
  • Book the next step. Appointment, demo or site visit, synced to a real calendar.
  • Hand off cleanly. Full context passed to a human the moment one is needed.

Voice AI

Answers calls, understands natural speech, qualifies the caller and books real appointments, in 20+ languages, including English, Hindi and Gujarati.

  • Understands natural spoken language, not rigid commands
  • Answers from your approved business knowledge
  • Qualifies the caller and books against live calendars
  • Follows your negotiation rules exactly as configured
  • Escalates to a human the moment the call needs one

Every business gets its own voice and tone. Where supported and properly authorized, Swift AI can even speak with a custom voice based on an approved sample.

The same intelligence. A different destination for every business.

Swift AI comes ready for 10+ industries, and we build custom journeys for any other business. Each one gets a mapped journey from first inquiry to a booked outcome. Pick a line.

Real Estate

Turn property inquiries into booked site visits.

DestinationSite visit
  1. Inquiry
  2. Qualification
  3. Property match
  4. Site visitDestination
  5. Salesperson
  6. Follow-up
  • Answers listing inquiries from portals, WhatsApp, Instagram and ads
  • Qualifies budget, location, configuration and move-in timeline
  • Shares brochures, floor plans and pricing on request
  • Books site visits and notifies the salesperson with full context
Swift AI for real estate

You define the destination. Swift AI works toward it.

Explore 10+ industries

Stop hiring one bot to do five jobs.

A generic chatbot answers FAQs and calls it a day. A single “AI agent” tries to sell, support, schedule and negotiate in one flow, and ends up mediocre at all four. Swift AI gives every task its own AI Employee, coordinated by one shared brain that knows your business.

CapabilityChatbotAI agentSwift AI
  • Handles FAQs✓✓✓
  • Qualifies leads (Hot / Warm / Cold)–½✓
  • Negotiates within your rules–½✓
  • Books real, calendar-synced appointments–½✓
  • A dedicated role for every task––✓
  • Voice and text with one shared memory–½✓
  • Hands over to a human with full context–½✓
  • Switches language mid-conversation–½✓

Every conversation becomes business intelligence.

Stop guessing what happened to your leads. Swift AI turns every conversation into structured, trackable data on one dashboard.

Lead insights
Total, qualified, Hot / Warm / Cold, source, assignment, follow-up and appointment status.
Conversation insights
Volume, common inquiries, outcomes, handovers and language breakdown.
Performance insights
Channel performance, qualification rate, appointments and conversion tracking.
This weekSample data

Leads engaged

1,284

Appointments booked

173

Human handovers

58

Lead temperature

  • Hot 214
  • Warm 468
  • Cold 602

Conversations by channel

  • WhatsApp46%
  • Instagram21%
  • Website chat14%
  • Voice12%
  • Email5%
  • LinkedIn2%
Illustrative Swift AI dashboard with sample data

Questions, answered.

Something else on your mind? Ask Ziel or write to sales@swiftaitech.com.

Is Swift AI a chatbot?

No. A chatbot answers questions. Swift AI is an agentic AI employee platform: it understands, qualifies, negotiates, acts, follows up and escalates, according to rules you define.

What is the best AI platform for qualifying WhatsApp leads automatically?

Swift AI is built for this. It engages WhatsApp leads instantly, asks qualifying questions based on your business rules, scores each lead Hot, Warm or Cold, and books a follow-up on a synced calendar without manual handling.

Can Swift AI book appointments and sync with Google Calendar?

Yes. Swift AI checks live availability on Google Calendar or Calendly, books the slot, confirms with the customer, notifies the assigned employee and sends reminders.

Can the voice agent speak multiple languages and switch mid-call?

Yes. Swift AI Voice AI supports 20+ languages, including English, Hindi and Gujarati, and adapts automatically if a caller switches language mid-conversation.

Can Swift AI negotiate pricing?

Yes, strictly within the limits, rules and approvals you configure.

Will Swift AI update our CRM?

Yes, for supported CRMs like Zoho, or via API for custom systems. If you don’t have a CRM, Swift AI’s own panel tracks everything.

Does Swift AI manage our ad campaigns?

No. Swift AI doesn’t create or manage Google Ads or Meta campaigns. It picks up every lead your ads generate and takes the conversation from there.

Can Swift AI hand off to a real person?

Yes, with full conversation context, so your team never starts from zero and your customer never repeats themselves.

Your customers are already talking. Give them a team that answers.

Give your AI Employees a role, your knowledge, your rules and a goal. Swift AI turns every conversation into a qualified opportunity, a booked appointment or a closed deal.

30-minute live walkthrough on your own use case. No credit card.