Help shoppers choose, and capture the order in chat.
Swift AI answers product questions, recommends the right fit and takes the order inside the conversation.
Watch Swift AI work: Text AI and Voice AI for e-commerce
Stride Running Co.
Ziel · Order Executive · Instagram
Today · 11:02 PM
Which running shoe is best for flat feet?
Swift AIThe Stride Pro has built-in arch support. What size do you usually wear?
Size 9.
Swift AISize 9 is in stock in black and navy. It’s $129 with free next-day delivery.
Navy please.
Swift AIGreat choice! Here’s your checkout link. Your order will arrive tomorrow.
Order placed · $129 · delivery tomorrow
Incoming call · Ethan
Ziel · Voice AI · Stride Running Co.
Caller
Ziel
- CallerHi, I ordered a jacket last week. Can you tell me where it is?
- Swift AIOf course. Could you share your order number, please?
- CallerIt's four eight two one.
- Swift AIThanks. Your jacket left our warehouse yesterday and will arrive on Thursday.
- CallerGreat, can I also get it in a second color?
- Swift AIYes, the olive one is in stock. I've added it, and both will arrive together on Thursday.
Call transcriptOrder tracked · second jacket added
Sample e-commerce conversations · AI-generated voices
The e-commerce journey, from first message to purchase
- Product inquiry
- Recommendation
- Questions
- PurchaseDestination
- Follow-up
What Swift AI handles for you.
- Answers questions on sizing, stock and delivery
- Recommends products that fit the need
- Captures orders and shares payment links
- Handles order-status questions
- Follows up on abandoned conversations
Your AI Employees for e-commerce
- Swift AI Order ExecutiveHandles catalogue questions and captures orders inside the conversation.
- Swift AI SupportResolves common questions and requests without a human queue.
Every conversation syncs to your CRM or Swift AI’s lead panel, and anything that needs a person is handed over with full context.
Your customers are already talking. Give them a team that answers.
Give your AI Employees a role, your knowledge, your rules and a goal. Swift AI turns every conversation into a qualified opportunity, a booked appointment or a closed deal.
30-minute live walkthrough on your own use case. No credit card.