Answer every booking request, even at midnight.
Rooms, restaurant tables, banquets and events. Swift AI understands what the guest needs, recommends the right room, package or venue, checks availability, takes the booking and confirms it, on every channel your guests use.
Watch Swift AI work: Text AI and Voice AI for hospitality
Azure Bay Resort
Ziel · Hospitality · WhatsApp
Today · 12:10 AM
Do you have a sea-view room for two nights from Friday?
Swift AIYes, a Deluxe Sea View is available Friday to Sunday. Is it for two adults?
Yes. Is breakfast included?
Swift AIIt is, and you also get late checkout until 2 PM. The total is $540 for two nights.
Great, book it.
Swift AIBooked! I’ve sent your confirmation and the payment link to this chat.
Deluxe sea-view room booked · Fri to Sun
Incoming call · Eric
Ziel · Voice AI · Azure Bay Resort
Caller
Ziel
- CallerHello, we're planning a wedding reception for about two hundred and fifty guests. Do you have a banquet hall?
- Swift AICongratulations! Our Grand Ballroom seats up to three hundred. Which month are you considering?
- CallerDecember, ideally a Saturday.
- Swift AIDecember fourteenth and twenty first are open. Would you like to visit the ballroom with our events manager?
- CallerYes, this Sunday if possible.
- Swift AIWonderful. Your walkthrough is booked for Sunday at eleven. We'll send you our wedding packages today.
Call transcriptBanquet walkthrough booked · Sun 11:00 AM
Sample hospitality conversations · AI-generated voices
The hospitality journey, from first message to booking
- Inquiry
- Requirement
- Availability
- BookingDestination
- Confirmation
What Swift AI handles for you.
- Answers room, rate and amenity questions
- Checks availability for dates and guests
- Takes room bookings, table reservations and special requests
- Handles banquet, wedding and event inquiries and books venue walkthroughs
- Sends confirmations and pre-arrival messages
Your AI Employees for hospitality
- Swift AI HospitalityHandles room bookings, table reservations, banquet and event inquiries and package questions, recommends the right option, checks availability and confirms the booking.
- Swift AI ReceptionAnswers routine questions instantly and routes customers to the right department or person.
- Swift AI Follow-UpKeeps a qualified opportunity moving instead of going quiet from neglect.
Every conversation syncs to your CRM or Swift AI’s lead panel, and anything that needs a person is handed over with full context.
Your customers are already talking. Give them a team that answers.
Give your AI Employees a role, your knowledge, your rules and a goal. Swift AI turns every conversation into a qualified opportunity, a booked appointment or a closed deal.
30-minute live walkthrough on your own use case. No credit card.